Insurance & Billing

We strive to make therapy financially accessible to our clients by an extensive list of accepted insurances and providing reasonable self-pay rates.  Not every provider in our practice is in network with every plan, so please double check with your insurance carrier before scheduling your first appointment.

Aetna PPOBCBS PPO
BCBS HMO Illinois Health PartnersBCBS HMO Edward Health
BCBS HMO SilvercrossCigna
CompsychUnited Healthcare/United Behavioral Health

We will continue to grow this list of insurances. Our self-pay rates are very reasonable so if we are not currently a provider for your insurance plan, please call to discuss. Just ask!

Services may be covered in full or in part by your health insurance or employee benefit plan. If your address, martial status, insurance coverage, or any key demographic information has changed, it is possible your claims may get denied and that you will owe significantly higher balances. It is critical that we have time every session to confirm that none of this information has changed. 

Fox Bend Counseling is striving to minimize our environmental impact. By default, patient invoices will now be emailed, approximately once per month, to the email address that is on file. If you are in need of a paper invoice in addition to the digital copy, you can request that by contacting our Billing Manager (630) 383-2077 ext. 3 or [email protected]

To ensure proper receipt of invoices, please make sure that (1) your email on file with Fox Bend is correct, and that (2) our invoices are not going to your Spam folder. If it has been longer than 5-6 weeks, and you have not received an invoice, please contact our Billing Manager right away.

 Please check your coverage carefully by contacting your insurance company and asking the following questions:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?

Reduced Fee Reduced fee services are available on a limited basis.

Payment Cash, check and all major credit cards accepted for payment. If you have a copay, you must pay at the time of service.

Notification of Insurance Changes If your insurance changes, it is your responsibility to notify us of this change. If you do not inform us prior to your appointment you could be responsible for the full amount owed.

Billing questions? Please contact Sara at [email protected] or call 630-383-2077 and leave a message on the billing line.

Contact Us

We look forward to hearing from you

Front Desk Hours

Below are the hours our front desk is in office to answer your calls at 630-383-2077:

Front Desk Hours

Monday:

9:00 am-4:00 pm

Tuesday:

9:00 am-4:00 pm

Wednesday:

9:00 am-4:00 pm

Thursday:

9:00 am-4:00 pm

Friday:

9:00 am-2:00 pm

Saturday:

Closed

Sunday:

Closed